What if my child has a medical condition?

At the time of booking, please give us as much information regarding medical conditions and medication as possible for us to appropriately care for your child during their time on Camp. We may require you to fill out additional information prior to Camp, but we will send these out with your confirmation email. All information you provide at the time of booking will be with our staff on Camp by the time you arrive for your first day. Please note we will only administer medication that is prescribed for that child by a health professional.

What if my child uses an Epi – Pen?

If you require your child to have an Epi-Pen on Camp, we will ask you to complete an additional information form to give us as much information about the allergy before you and your child arrive on Camp. Although we have qualified first aiders on Camp, in accordance with Ofsted guidelines, on your first morning we will ask that a medical professional (or you if a medical professional is unavailable) demonstrate the use of the Epi-pen to our Camp Manager, your child’s group leader and our first aider so that both our staff and you are completely comfortable before your child’s first day.

Can a friend or extended family member collect my child from camp?

Friends or family members that have been authorised by you to collect your child from camp are able to collect. We ask that all parents/ family members collecting children bring the unique booking ID number when collecting, to confirm that they are authorised to collect.

GDPR compliance.

We are constantly working hard to ensure we are fully compliant, please speak with a member of staff about all enquiries.

Make sure you’re subscribed to our mailing list.

What if my child is ill before camp?

Please contact DSPro ASAP to discuss arrangements.

When can I find out the timetable of activities for the days that I’ve booked?

Due to late bookings, weather conditions and changing numbers of children on camp, timetables are confirmed a week beforehand. However, we can send these to you if requested. Our sample timetables are actual timetables from previous seasons and show the mix and type of activities children can expect.

What to bring to Camp: What should my child wear?

Children should come to Camp ready for an active day. We recommend comfortable, sporty clothes (i.e. tracksuit bottoms and trainers). Sweatshirt/jacket for outdoor activities, and an old shirt for Art. We cannot be responsible for damage to any clothes so please do not send children in their best.

What should my child bring?

Children should bring a healthy packed lunch with morning and afternoon snacks especially if you are dropping your child off early or picking them up late, this should include an ice block as we do not have facilities to refrigerate food. Please be aware that children on camp may have nut allergies – please avoid nuts and nut products in your child’s packed lunch.

Refillable water bottle that the children can take out with them throughout the day (we supply drinking water for them to fill their bottles).

Please also pack sun cream for your child, preferably applying it before they arrive on Camp, although we cannot apply sun cream directly to your child, we will remind them throughout the day to re-apply. We also recommend bringing a cap or sunhat during hot weather.

In order to help us return lost property please ensure everything is named where possible.

What shouldn’t my child bring?

– Money is not required on Camp

– Please do not bring portable electronic devices (e.g. Mobile Phones, iPods, Nintendo DS, etc.). They will not be needed on Camp and we cannot be held responsible for anything going missing or being damaged.

Specific Needs

We aim to be as inclusive as possible with an ‘open to all children’ policy. If your child requires extra support, please email or call us to discuss your child’s specific needs on Camp. Although we cannot provide additional staff for any children, we are happy to allow a child’s carer on Camp subject to standard CRB checks, if this doesn’t affect the enjoyment and participation of other children in the group.

What are your staff to child ratios?

Our overall child to staff ratios on Camp will be 1:8 or better. Below are the usual child to staff ratios in the group activities:

– 4-5 year olds 1:8
– 6-7 olds 1:12
– 8-14 year olds 1:14

Will my child be grouped with children of a similar age?

Each week, all children on Camp are divided into groups of children of a similar age to ensure they get the appropriate level of instruction and care, and ensuring they make new friends.

What if my child is nervous about attending camps?

We know how daunting the first day at Camp can seem to a child, but usually within a short time they are settled, making new friends and raring to go! Our experienced staff know how to welcome new children and make them feel comfortable and confident within their group. Parents are welcome to call the Camp manager during the day to check on how your child is settling in.

What happens if it rains?

We have access to indoor facilities that can accommodate rainy weather.

What if I am late dropping off or collecting?

If you’re running late to collect your child, please call the DSPro as soon as possible so we can inform the Camp manager. We will give your child an Extended time which you can pay for afterwards (£5) which gives you until 5:30pm if not previously booked until 5:30pm to collect your child. If you are later than 5:30pm, we charge £5 for every fifteen minutes to cover the extra costs of having 2 members of staff staying late.

What If my child is ill or has an accident on Camp?

All our staff are fully Paediatric first aid trained, but we do our upmost to avoid any bumps or scrapes but In the event of a minor accident our staff will attend to your child as necessary you will be notified and the child will be identified with (I had first aid stickers). For anything beyond that you will be immediately informed, and in the unlikely event of a serious accident we will inform emergency services. If your child becomes ill on Camp, we will do everything we can to make them comfortable, however it may be in their best interest to be collected from Camp early as we do not have the capacity or facilities to care for poorly children for an extended period of time. We do require that any child who becomes ill on Camp be kept away from Camp for the full duration of their illness and 24 hours after the end of their symptoms.

What if my child has difficulty settling on camp?

We understand that sending your child to Camp can seem like a daunting prospect, but we employ staff who are experienced at welcoming newcomers onto Camp. Most of the children will be coming on their own and will be looking to make friends, so you and your child are not alone! Each child will be assigned a group leader for the week who you can discuss any concerns with. You can contact the Camp Manager at any point during the day to check on how your child is doing.

About Our Camps
What time can I drop off and collect my child?

Our normal drop off time is between 8am and 8:30am and collection is between 12:30 and 5:00pm. We have flexible pick ups which are site specific.

Can my child sign themselves in/out of camp?

Yes, children aged 12 years old and over can sign themselves in and out of camp. Parents must scan and post or email a letter with a handwritten signature to grant permission for their child to sign themselves in/out of camp to admin@directsportpro.com.

The letter must include the child’s name, parent’s name, contact details, the time the child is expected to arrive on camp in the morning, the time the child should be signed out and released from camp, which camp location the child is attending and the dates the child is attending the camp. Parents must contact Direct Sports Pro if the child has not returned home by the time expected.

Which activities are included in the price?

All timetable activities are included in the price, so you know your child will be able to try every activity scheduled to run each day. The full range of activities we offer is so extensive that one day just isn’t long enough to run all of them every day but most of them will be offered through the course of a week. We do occasionally have to change an activity from a timetable due to weather or other unforeseen circumstances, but we’ll try to re-timetable them as soon as possible.

Are Direct Sports Pro Ofsted registered?

Harvington Activity camp

What age does my child have to be?

DSPro Activity Camps are for children aged 5 to 14 years. The DSPro Camps programme is tailored to each age group and children are also grouped by age to ensure they get the appropriate level of instruction and care, and make new friends of a similar age. Active Poppers & Active Rockerz will be the age appropriate groups.

Who are your staff?

All of our staff are selected through a rigorous recruitment process. We conduct Enhanced CRB checks and references on all our staff, and they are all put through our Direct Sports Pro training programme. All this means you can be confident that your child is in the best possible hands.

NGB qualified, Level 2’s in a variety of sports and PE specialists. All staff qualifications are available on camps.

• • • •

FAQs

We understand that you will have lots of questions about our Sports & Activity Camps, your child’s welfare and a host of other details, so at the bottom of this page are answers to the questions we are frequently asked. If you have other questions please get in contact with us via email or
call 07940208416.

How to book

Online: visit our website and enter our Parents section follow the easy steps. Phone: 07940208416. please leave a message outside normal office hours

Card – We use Sum up on some venues
Email: contact us at admin@directsportspro.com / info@directsportspro.com

Booking with Direct Sports Provision is simple. You can book by the day, multiple days or by the week or both to give you complete flexibility around your holiday needs. Once you’ve chosen the most convenient location, just select the dates you need on our easy online booking system and then pay by credit/debit card.

You’ll also have the opportunity to add extras such as Direct protection plan or a variety of timed pick ups.

How and when do I play?

We accept credit/debit cards and Cash – not American Express though. If you book during an offer, we require full payment at the time of booking. You can still book within 28 days but full payment must be made at the time of booking. See our terms and conditions online for full details.

Can I pay with Childcare vouchers?

Yes! Our activity camp at Harvington is Ofsted registered and our setting reference number is: EY559991. We are currently signed up to accept childcare vouchers from the following companies: Kiddicare, Fideliti, Computershare vouchers & Edenred Childcare vouchers. And will be signed to all UK companies.

What if I need to change my booking dates?

We know plans change so you can change booking dates for FREE up to 10 days before your first day booking – as long as it’s within the current season and there’s availability. Changes made less than 1 days prior to the date you would like to change, will incur a £10 administration fee. If you have booked a full week then we can only move the booking as a full week, unless you are happy to pay the difference in price to split into days.

Whats Direct Protection Plan (DSP)?

We know that illness and injury are common for children, so we offer the optional Direct Protection Plan which means we can refund you for any days missed due to illness, or move your child to new dates in the season if they’re available. We cannot offer refunds for missed days due to child or parent illness unless you take the optional Direct Protection Plan (DPP) for the day missed.

MONDAY

Timetable – Example

Session 5-7 Year Olds

8-14 Year Olds

8:30am Sign In/Registration

9:00am – 9:15am Rules and Introduction

Rules and Introduction

9:15am – 10:00am

Warm Up Games – Shark Attack/Lifeboats

Warm Up Games – Shark Attack/Lifeboats

10:00am – 10:40am

VX

Hockey

10:40am – 11:00am Morning Break (15 Minutes)

11:00am – 12:00pm

Hockey

VX

12:00pm – 1:00pm Lunch Break

12:30pm Half Day Sign Out/Pick Up (12:30pm)

1:00pm – 1:30pm

Free Play – Variety of games/activities

Free Play – Variety of games/activities

1:30pm – 2:00pm

Football

Archery

2:00pm – 2:30pm

Archery

Football

2:30pm – 2:45pm Afternoon Break (15 Minutes)

2:45pm – 3:20pm

Dodgeball

Kanjam

3:30pm Sign Out/Pick Up (3:30pm)

3:30pm – 4:20pm

KanJam

Dodgeball

4:30pm Sign Out/Pick Up (4:30pm)

5:00pm Optional Late Pick Up (5:00pm)

Bewdley Activity Camp

Camp Address

Bewdley Primary School, Kidderminster

Stourport Rd, Bewdley Worcestershire DY12 1BL

Where to register

Registration is located at the front of the school, Car park entrance to gate, head into the main school reception which is sign posted. Sign in times are between 8:30am – 9:00am.

Sign out occurs in the same place as registration, the sign out time is 3:30pm / 4:30pm / 5:00pm

Camp Contact

Mobile: 07535207834
*Available during camp times only
Email address: Info@directsportspro.com admin@directsportspro.com

Dodderhill & Bewdley Activity Camp

Camp Address

Dodderhill School, Droitwich

Crutch Ln, Droitwich WR9 0BE

Where to register

Registration is located at the front of the school, Car park entrance to gate, head into the main school reception which is sign posted. Sign in times are between 8:30am – 9:00am.

Sign out occurs in the same place as registration, the sign out time is 4:00pm

Camp Contact

Mobile: 07535207834
*Available during camp times only
Email address: Info@directsportspro.com admin@directsportspro.com

Camp Address

Bewdley Primary School, Kidderminster

Stourport Rd, Bewdley Worcestershire DY12 1BL

Where to register

Registration is located at the front of the school, Car park entrance to gate, head into the main school reception which is sign posted. Sign in times are between 8:30am – 9:00am.

Sign out occurs in the same place as registration, the sign out time is 3:30pm / 4:30pm / 5:00pm

Camp Contact

Mobile: 07535207834
*Available during camp times only
Email address: Info@directsportspro.com admin@directsportspro.com

Venue & Contact Information Harvington Activity Camp

Camp Address

Harvington C of E First School

43 Village St, Harvington, Evesham WR11 8NQ

Ofsted Number

EY559991

Where to register

Registration is located at the front of the school, Car park entrance to gate, through the door on the left- hand side. Sign in times are between 8:30am – 9:00am.

Sign out occurs in the same place as registration, the sign out times are 12:30pm / 3:30pm / 4:30pm and 5:00pm

Camp Contact

Mobile: 07535207834
*Available during camp times only
Email address: Info@directsportspro.com admin@directsportspro.com

Perry Wood Activity Camp

Camp Address

Perrywood Primary & Nursery School

St Albans Close Worcester
WR5 1PP

Where to register

Registration is located at the front of the school, Car park entrance to gate, head into the main school reception which is sign posted. Sign in times are between 8:30am – 9:00am.

Sign out occurs in the same place as registration, the sign out time is 3:30pm / 4:30pm / 5:00pm

Camp Contact

Mobile: 07535207834
*Available during camp times only
Email address: Info@directsportspro.com admin@directsportspro.com

We at Direct Sports Provision are not here to hide anything in the small print. We are here to ensure that you and your child have the safest, most enjoyable time possible, the terms and conditions are here to ensure that we provide that for you.

Payment and/or your signature constitute your acceptance of these Terms and Conditions.

  1. Following receipt of your booking form and/or payment, Direct Sports Provision Ltd will send you an email to confirm your booking. Please ensure that your email address is supplied otherwise we will be unable to confirm your booking.
  2. Cancellations are subject to the following charges:
  • Up to 2 weeks prior to date of booking – full refund
  • 1 week prior to date of booking – 50% refund
  • Less than 1 week prior to date of booking – no refund

2. Uncollected Children – For every 15 minutes a child is uncollected after their pre-booked collection time a £3 charge will be incurred.
3. Direct Sports Provision Ltd nor any of its staff, nor persons involved with the organisation accepts liability for any losses or damage to personal belongings.
4. Direct Sports Provision Ltd reserves the right to modify a programme due to adverse weather conditions, low attendance or other unforeseen circumstances.
5. Direct Sports Provision Ltd reserves the right to cancel sessions due to low registration numbers, adverse weather conditions or any other unforeseen circumstances. If this does occur we will offer alternative arrangements that will include an alternative activity, venue or full refund.
6. If a parent or guardian would like to make a complaint to Direct Sports Provision Ltd they should, in the first instance, speak to a member of the team at the Camp who will attempt to resolve the problem. Alternatively, contact the office by phone, email or written post. A full and detailed copy of our complaints procedure is available to parents/guardians on request.
7. We only accept payment for Standard bookings paid on the day at the PROactive Camp venue in the form of cash. We do not accept payment by personal cheque. We apologise for any inconvenience. 8. Advance prices are valid until 5pm on the Wednesday in the week prior to the start of the Active Camps holiday period. After this time prices will be based on the Standard price as indicated on the website and promotional materials.
9. For Advance places all payment must be made at the time of booking. A booking without payment prior to an PROactive Camp will not be valid.
10. Although Direct Sports Provision Ltd will take every reasonable step to avoid injuries being suffered by participants, there is an inherent risk of injury in our PROactive Camps programme. By making payment and/or signing the booking form, you confirm that you are the parent or guardian of the child listed above and have custody and control of him/her and you confirm that you have read and accept all of our Terms and Conditions

What should my child wear?

Your child will be very active throughout the day, we suggest that they wear loose, comfortable clothing that they can move freely in, with suitable, safe footwear.

What do I do if my child has a medical condition?

We want you and your child to have the safest, most enjoyable experience possible with Direct sports activity camp, to ensure we maintain our highest standards we need to be made aware of any pre- existing medical conditions that your child may have. These will be noted in the register and kept in the strict guidelines within the Data Protection Act 1998. We also ask that if your child has any medication that they need to take daily, you make the camp coordinator aware of this upon arrival, where the relevant questions can be asked.

What happens if my child has an accident?

All our staff are trained in First aid at work, so you can be assured that your children are in safe hands. If your child has a minor accident, our staff will deal with the incident, we will then complete an accident report form, upon collection of your child you will receive a copy of this so you are aware of the accident. If your child has a major accident or falls ill, we will contact you immediately to arrange early collection.

What happens if my child’s behaviour is inappropriate?

Our staff are all very experienced in the use of effective behaviour management strategies. We outline our expectations at the beginning of every day on camp and remind the children throughout the day, should any of the rules be broken.

In persistent cases where children are repeatedly ignoring the rules, you will be contacted regarding their behaviour, and depending on the severity of the issue, we will strive to resolve it with you as the parent.

If your child has any additional requirements or needs, please make the camp coordinator aware upon arrival as we wish to make your child’s experience a fun and long lasting one.

What happens if I’m late picking up my child?

We understand that you may be running late, but don’t panic, if you are, just contact the camp coordinator as soon as possible on the contact number provided to let them know.

Please note that unfortunately there will incur a small charge for any delayed pickups after 15 minutes, please read the Terms & Conditions for further information.

Thank you for choosing Direct Sports activity camps as your childcare provider for this holiday camp.

Our objective at Direct Sports PRO is to provide your child with a safe, fun and enjoyable experience. We have put together this pack for you so you have peace of mind when sending your child to our camp.

Who are Direct Sports Activity camps?

Direct Sports Activity camps are part of Direct Sports Provision Ltd, with over 10 years of experience in the delivery of holiday camp services and PE provision in schools.

We aim to provide a safe, fun and enjoyable experience with PROfessional, PROgressive activities that engage the children and help to improve their fundamental ABC’s.

What happens at registration?

The registration takes place at 8:30 am, and is completed at the front desk of the venue, where a friendly member of staff will be at hand to register your child in so they can begin their fun filled day.

Our member of staff will also be there to answer any questions or queries you may have, they will also be there to provide you with contact information should you need to get hold of the camp leader regarding your child.

Please ensure you have your booking confirmation to hand upon signing in, as this will allow for a smooth registration for you and everyone else.

What should my child bring?

You should ensure that your child has the following things with them as they are going to be active

throughout the day, they will need;

  • A refillable water bottle – There are water dispensers at our venues
  • A packed lunch – We advise that you avoid foods with nuts in, please note we cannot refrigerate any food.
  • A healthy snack – Your child will have 2/3 breaks throughout the day, including their lunch time.
  • A change of clothes – Some activities may require outdoor work, in which children may get wet, weather dependent, we don’t want them to be in wet clothes throughout the day.
  • Waterproofs – This will also be for the use for outdoor activities and to keep them dry/warm.
  • Sun cream/Sun hat – We advise you send your child with sunscreen applied and a hat, if you send them with the bottle please ensure they can apply it themselves*No nut based foods or drinks